New_Logo1.gif (9443 bytes)

.

JCD_LOGO.jpg (7627 bytes)

service_parts logo.gif (1876 bytes)


| Home | Used Vehicles | Service/Parts | Finance | Sales Team | Quick Quote | Privacy Policy | Vehicle Maintenance |
| Coupons | E-Mail Us | Special Finance | Leasing | Dodge Models | Chrysler Models | Jeep Models |
| Chrysler Incentives | Jeep Incentives | Dodge Incentives |

 

 

 

 


Our Service And Parts Department

We at Greenwood Cortland believe the relationship we have with you is the key to our success. We must be the friendliest, most caring, and most competent Auto Dealership in our community and state. Only through this dedication will we achieve our goal, of being the premier dealership in Ohio.

Doug Reed
Doug Reed
Service Manager
Service Scheduling

To help us serve you better please refer to the following helpful hints:

We always suggest you call in advance (330-637-1055) to schedule a repair visit. (We will be adding an online appointment system in the near future.)

Make a list, in order of priority, of the service work you want done. BRING ALL DOCUMENTATION RELATING TO THIS VISIT.

Our Service Department operates on a scheduling system. This system also allows us to schedule a reasonable amount of work that can be completed for that day. If you have a number of items to be addressed be prepared to leave your vehicle for more than one day. Remember, if you wait until the last minute we may not be able to schedule your vehicle for the day you would like.

If you must wait for your vehicle, please let us know when you schedule, and again when you arrive for your appointment. This helps us coordinate the schedule to accommodate you.

Even though you talk to your Service Advisor in the morning, your vehicle may not be dispatched into the work plan until much later. This is due to a thousand variables and hundreds of decisions taking place during the course of the work day, so if at all possible, allow us the whole day to repair your vehicle.

Many vehicles enter the shop with unknown problems which often expand into hours of labor not foreseen. If you have not heard from your Service Advisor we suggest you call.


Service Hours
Our Service Department is open Monday thru Friday 8:00 am to 6:00 p.m. Saturday 9:00 am to 12:00 pm

Service Credit
We accept the following form of payment: cash, local check, and all major credit cards.

Night Drop Service
is available. Please contact the Service Department for details.

Towing
contact your Service Advisor for details.

So We Can Call You
Please make yourself available by phone during the time your vehicle is in for service.

Please Remember
Always refer a service problem to your Service Advisor or the Service Manager. They are trained to find the solutions.







Copyright ©  2005 All rights reserved. Text, graphics, and HTML code are protected by US and International Copyright Laws, and may not be copied, reprinted, published, translated, or otherwise distributed by any means without explicit permission.